FAQs - Nazareth & Marco's Wedding

USEFUL INFORMATION

How do I book my room?

To book your room at the Grand Palladium Resort, follow these steps:

Choose your hotel: White Sand or Grand Palladium Colonial.
Use the code GLORIANMARCO (minimum 3 nights).
20% deposit at booking, with the remaining balance due 1 month before the wedding.
Use the link in «Accommodation Information» or call 📞 (855) 280-5717.

If you have any questions, feel free to contact us. See you soon! 💕

How long do I have to book my room?

We recommend booking before September 6th to secure the special rate with the code GLORIANMARCO.

After this date, rates and availability are not guaranteed. 📅✨

Can I extend my stay before or after the wedding?

Yes, you can coordinate it directly with the hotel. We suggest mentioning our group code to get the best possible rate.

Is the hotel all-inclusive?

Yes! Your reservation includes accommodation, meals, drinks, entertainment, and access to all the resort activities.

Is there transportation from the airport to the hotel?

The hotel offers transportation service for an additional fee. You can book it directly with the hotel or use external services like taxis or private shuttles.

Do I need to pay a deposit when booking?

Yes, to secure your room, you only need to pay 20% of the total at the time of booking. The remaining balance can be paid later, according to the hotel’s policies. We recommend checking the specific details with the hotel when making your reservation.

Can I cancel or modify my reservation?

Cancellation policies depend on the hotel. We recommend checking directly with them when making your reservation.

What activity options are available in the area during the weekend?

The Riviera Maya offers a variety of activities, from visits to cenotes and Mayan ruins to water sports and shopping in Playa del Carmen. We’ll soon share a list of recommendations in the «Things to Do» section on our page.

Can I bring a plus one?

Due to space limitations, we kindly ask that you limit your party to the guests listed on your invitation. If you have any questions or need further clarification, please feel free to contact us.

Who can I contact if I have issues with my reservation?

If you have any questions or need assistance with your reservation, you can contact the hotel directly or send us a message, and we’ll be happy to help.